Frequently Asked Questions
Everything you need to know about our luxury eyewear and accessories.
Are all products sold on your site authentic?
Yes, we guarantee that all items from Dior, Ray-Ban, and our other designer partners are 100% authentic and come with original packaging and certificates of authenticity.
How long does shipping take for designer frames?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
What is your return policy for luxury items?
We offer a 30-day return policy for all unworn items in their original condition. Please ensure all security tags and protective films remain intact to receive a full refund.
Do you offer a warranty on Ray-Ban and Dior sunglasses?
All products are covered by a one-year manufacturer's warranty against production defects. This does not cover accidental damage or lens scratches caused by normal wear.
Can I get my prescription lenses fitted into these frames?
Many of our optical frames are prescription-ready. We recommend checking the product description for the 'RX-able' tag or consulting with your local optician once your frames arrive.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna for eligible purchases.